Our Technical Support Service Includes:

• All products you have purchased at dwsthemes, we offer premium support for them 
• It includes Installation, Configuration, and maintenance of the website
• Our Support will be provided via email, WhatsApp chat, and ticket system. The average response time is 2 to 8 hours on business days
• It includes fixing Bugs and implementing them on the website.
• We provide feedback and recommendations for any unusual problems and errors.
• Site Speed Audit and Assistance - We check the website and performance speed tests on Google, then we submit a list of reasons for the slow loading of the site, and possible solutions. The client may also receive a price quote separately to solve the errors by our website developers.
• Including site diagnostics, site debugging, personalized assistance, and fixing minor errors, New page addition is also included in this category. For website content,  clients may also receive a price quote separately.

How Technical Support Works:

• Placing the Order - After receiving payment for the offer, you will be added to a special group and an account manager will be assigned.
• During the Service Period - You can send us an email or Chat with your customer ID to receive support. Rest leave to us. Your account manager will be in touch with you to resolve all your issues related to the website.
• Renewing the Subscription - After this service term ends, you will be transferred to the basic free support automatically. To have all the Premium Technical Support features again, you will need to purchase the offer again.